Delmax Tyre Life Warranty

A great quality tyre deserves the ultimate customer support. We are so confident of the quality and reliability of our tyres, we guarantee it. We will replace any tyre that is found to be defective due to the manufacturing process or materials used We will replace any tyre with unrepairable damage resulting from normal road use.

24hours Claim Service

Delmax Tyre has 24hours claim service, once Delmax Tyre received the claim, we guarantee the claim can be done within 24hours.

To make a claim, simply return the tyre to the Delmax dealer it was purchased from (proof of purchase required). The dealer will replace the tyre at a discounted price based on the amount of usable tread remaining on the tyre.

Discounts are applied on the following scale:

Remaining usable tread: Replacement discount:
More than 80% Free replacement tyre
60% – 80% 80%
40% – 60% 60%
20% – 40% 40%
less than 20% 20%

*When the original usable tread is worn 20% or less, and a warrantable condition is found, the tyre will be replaced with a comparable new Delmax tyre free of charge. Replacement tires will be mounted and balanced at the vehicle owner’s expense. Other service charges such as tire rotation, alignment or applicable taxes are payable by the customer;

When a tyre has worn past the above specified period for free replacement and a warrantable condition is found, the customer must pay for the cost of a new comparable Delmax tyres passenger or light truck tire on a prorated basis. This cost by multiplying the percentage of usable tread worn by the current selling price of that tyre at the time of warranty replacement. The cost of mounting, balancing and any other service charges or applicable taxes are payable by the customer.

Warranty Exclusions

Tyres which become unserviceable under the following circumstances are not covered by this warranty:

  • Road hazard injury (e.g. a cut, snag, bruise, impact damage or puncture, whether repairable or not);
  • Incorrect mounting of the tyre, tyre/wheel imbalance or improper repair;
  • Under-inflation, over-inflation, improper maintenance or other abuse;
  • Mechanical irregularity in the vehicle such as wheel misalignment resulting in uneven or rapid wear;
  • Tyres fitted to or used with incompatible or improper valves, rims or wheels;
  • Vehicles which are carrying loads or running at speeds higher than the load and speed index marked on the tyre sidewalls;
  • Tyres purchased second hand;
  • Improper storage;
  • Tyres which have not been fitted or used in accordance with the technical recommendations of the manufacturer as published from time to time;
  • Accident, fire, chemical explosion, tyre alteration or vandalism;
  • Climatic or ozone effects;
  • Tyres purchased from any entity not authorised by Delmax;
  • Tyres purchased from the website of any entity not authorised by Delmax;

Tyre Safety

Inspect your tyres regularly for visible signs of damage, such as cuts or bulges in the sidewall or uneven wear.

Have any damage checked over by your tyre retailer as soon as possible

Delmax recommend the following key areas should be checked to ensure that your tyres continue to perform safely and efficiently.

Tread Depth

All tread depths including the spare must be greater than the legal minimum limit of l.6mm in a continuous band throughout the central 3/4 0f the tread width, and across the entire circumference of the tyre.

Grip diminishes progressively with wear and as a consequence stopping distances increase especially in the wet.

Tyre Pressure

Tyre pressures should be checked regularly and always when the tyre is cold.

Low tyre pressure can lead to:

  • Structural damage due to overheating;
  • Increased vehicle fuel consumption;
  • A reduction in grip;
  • Irregular and premature wear of the tyre shoulder areas;

Excessive tyre pressure can lead to:

  • Increased chance of a blowout;
  • Excessive wear on the centre of the tread;
  • Less comfortable driving experience;

Tracking & Alignment

Tracking and wheel alignment should be checked at regular intervals. Poor alignment and tracking causes irregular and rapid tyre wear resulting in the need to replace tyres more frequently.

Inspect your tyres regularly for visible signs of damage, such as cuts or bulges in the sidewall or uneven wear Have any damage checked over by your tyre retailer as soon as possible.

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